For Victorian tradies
Miss the call.
Keep the job.
When you can't pick up, your customer gets a text from your business within seconds, so they wait for you instead of ringing the next tradie. Their reply lands on your phone.
Try it on yourself first: ring 0485 049 403. You'll hear what your customers hear, then get the text.
- Keep your number
- No app to install
- No lock-in
- iPhone and Android
What happens when you miss a call
A customer rings. You're up a ladder.
They call your normal number, like always. You can't get to it, or you press decline.
They get a text from your business
Seconds later, in your words: you're on a job, and what do they need? You get an alert with their number.
Their reply lands on your phone
Whatever they text back comes straight to your mobile, so you call back already knowing the job.
What each of you sees
Your customer
One text, starting with your business name. Ring twice in an hour and they still only get one.
You
An alert for every missed call, then the customer's reply with their number, ready to call back.
What's a missed call costing you?
Work walking away each month
That's from your numbers, not ours. TextBack is $199 a month plus GST, so one saved job covers it.
Getting set up
Sign up
Pay securely by card. Monthly, no lock-in.
Tell us about your business
A 3-minute form: your ABN, address, mobile and how you'd like your text to read.
We register your number
Australian rules require every business number to be registered. This takes about 2 to 3 business days.
Turn it on
We text you a link with three short codes to dial and a one-tap test. You're live in a few minutes.
One price
$218.90 a month including GST. Tax invoice every month.
- Renews monthly. No lock-in, cancel anytime
- Alerts and replies straight to your mobile
- Texts written in your words
- Works with your existing mobile number
Questions tradies ask
Do I have to change my number?
No. Customers keep calling your normal number. We give you a second number that works behind the scenes: your phone forwards missed calls to it, and it sends the texts.
What number does the text come from?
Your own dedicated text line. The message starts with your business name so customers know it's you, and their replies are forwarded to your mobile.
What happens to my voicemail?
For calls you miss, the text replaces voicemail. Callers hear a short message saying you've texted them, and they can reply in their own time.
Will customers get spammed if they ring twice?
No. If someone calls again within an hour they don't get a second text, but you get a heads-up that they called again.
I'm not good with tech. Is it hard to set up?
You fill in one short form, then dial three short codes on your phone when your number is ready. The setup page walks you through it and tests it for you.
Does it work on any phone and network?
It works on iPhone and Android with Telstra, Optus, Vodafone and most other Australian networks. If your carrier does things differently, we'll help you sort it.
How do I cancel?
It renews each month until you cancel. To cancel, email or text us. There's no lock-in, and your service runs until the end of the month you've paid for.
Who's behind TextBack?
TextBack is run by Evergreen Studio Pty Ltd (ABN 74 700 261 276), a small Melbourne business. When you text or call, you get Harry.
Prefer a quick chat first?
Text or call Harry on 0401 965 802 or email hello@evergreenstudios.net.au.